Frequently Asked Questions

Everything you need to know about our eco-friendly rolls and more.

What makes your toilet paper eco-friendly?

Our products are made from 100% recycled paper or forest-friendly bamboo. We don't use any inks, dyes, or scents, and 50% of our profits are donated to help build toilets for those in need.

How long does shipping take within the UK?

Standard shipping usually takes 2-3 business days. We offer free delivery on orders over a certain value to most postcodes across the United Kingdom.

Can I set up a subscription for my rolls?

Absolutely! You can choose how often you want your rolls delivered, and you will save money on every order. You can pause, skip, or cancel your subscription at any time through your account.

Is your packaging plastic-free?

Yes, we are 100% plastic-free. Our rolls are individually wrapped in colorful, recyclable paper to keep them hygienic, and they arrive in a sturdy cardboard box sealed with paper tape.

What is your return policy?

If you are not 100% satisfied with your purchase, we offer a full refund within 30 days of delivery. Just get in touch with our customer service team to arrange the return.

Are your products safe for septic tanks?

Yes, both our recycled and bamboo toilet papers are biodegradable and designed to break down quickly, making them perfectly safe for septic tanks and most composting toilets.